No can do, no can do! Our modular construction kit leaves nothing to be desired in terms of the desired functionalities. All solutions are one hundred percent in-house developments – this gives our customers the necessary flexibility, security and speed in the implementation of their projects.
Live, digital or hybrid.
A personal and good quality service is crucial for the satisfaction and the “feel-good factor” of your guests. With our hotline and support services, we are the extended arm of the organizer and often the first contact with the participant. We provide support during the registration phase with personal guest support via e-mail or by telephone, thus keeping the organizers’ backs free.
Our offer at a glance:
Anyone who has ever been “stuck” on the telephone hotline of an airline or their telecommunications provider knows the problem: long waiting times, tedious communication with a voice computer and, in the end, often an incompetent contact person who can’t really help. The e-mail sent afterwards then usually disappears into “nowhere”, a concrete answer or solution to the problem – missing.
With our team, we look after your guests competently and personally throughout the entire course of the project. We develop hotline guides and FAQ lists and consider together what questions and concerns guests might have. For your project we will set up special phone numbers and e-mail addresses through which guests can contact us.
Our guest managers work directly in GuestHub with access to the participant management and thus have all guest and registration data in view at all times. Changes to the data, hotel or travel wishes can be made immediately in the system and confirmed to the guest afterwards. Follow-up e-mails or documents are also sent immediately from the system and are documented in the guest history so that no process is lost.
Each event brings with it different requirements. Our support offering is as flexible and modular as our participant management. We will discuss your requirements and what level of care you would like for your guests and advise you on what is reasonable and efficient. We are helped in this by the experience we have gained from over 100 projects that we implement for our customers every year.
Entrust us with your guest services – we look forward to your request!
Hofaue 39
42103 Wuppertal
Germany
Tel.: +49 202 37 161 – 0
Fax: +49 202 37 161 – 99
info@g1.de
Every year, we implement around 100 to 120 projects for and with our customers. Here are some projects. To do this, they can find out in advance about the process of our Guest Hub service. Are you looking for in-house management software? We have the solution with our eventry software!
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Stefan Müller
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Stefan Müller2024-11-08 10:51:502024-11-08 11:33:18JUVE Awards 2024
Many companies, associations or agencies hold recurring events year after year. Thanks to our easy-to-use software solution eventry, you handle your guest management completely in-house.
With GuestHub you implement successful events at short notice and individually. Whether live, digital or hybrid. Depending on the requirements of your event, you will benefit from various powerful modules.
